Our Policy
General Disclaimer: All products offered by SonOfGold are provided “as is” and without warranties of any kind, either expressed or implied. We make no representations or warranties regarding the performance, durability, or suitability of our products for a particular purpose.
Limited Warranty: SonOfGold offers a limited warranty on our products. This limited warranty covers defects in materials and workmanship for a period of 90 days from the date of purchase. If a product is found to be defective within this period, we will repair or replace it at our discretion.
Warranty Exclusions: This limited warranty does not cover damage resulting from misuse, abuse, accidents, or unauthorized modifications to the product. It also does not cover normal wear and tear or damage due to factors beyond our control, including but not limited to natural disasters, acts of vandalism, or unauthorized repairs.
How to Make a Warranty Claim: If you believe your product is covered by our limited warranty, please contact our customer support team at info@sonofgold.com or call us at +447380333827 to initiate the warranty claim process. You may be required to provide proof of purchase, such as an order number or receipt.
Warranty Resolution: Once a warranty claim is initiated, we will assess the situation and determine whether the product is eligible for warranty service. If approved, we will either repair or replace the product, at our discretion. Any shipping costs associated with returning the product will be the responsibility of the customer.
Disclaimers: a. SonOfGold does not make any other warranties, whether expressed or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. b. This warranty is provided in lieu of all other warranties or guarantees, whether written, oral, or implied.
Limitation of Liability: To the fullest extent permitted by applicable law, SonOfGold shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of the use or inability to use our products, even if advised of the possibility of such damages.
State Law Variation: Some jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
By making a purchase from SonOfGold, you acknowledge that you have read and understood this Warranty Disclaimer.